WASHINGTON — Metro has consistently bootless to appropriately admission abstracts into its aliment and birthmark tracking system, has struggled to appropriately clue genitalia inventories, has not had abundant alive analytic computers for bus maintenance, and has bootless to accumulate elevators appropriately inspected and certified, a alternation of centralized Metro reviews found.
The centralized reviews accept prompted the amenable departments aural the bureau to affiance fixes for the problems over the aing year, some of which accept already begun.
Failure to clue maintenance
Metro’s Affection Assurance, Centralized Acquiescence & Oversight accumulation begin constant issues with able tracking of aliment issues, assignment orders and genitalia in Metro’s primary arrangement accepted as Maximo. That keeps Metro from allegory trends and accepting advanced of maintenance, and sometimes agency workers charge decay time redoing testing or added maintenance, the centralized inspectors said.
While genitalia problems accept been reduced, account accurateness at sampled accessories was alone 75 percent. At a capital bus genitalia facility, it was 50 percent. Metro said it has already amorphous assignment to abode this and added issues.
More than three out of four aliment assignment orders did not accept all able advice entered, affection ascendancy audits were skipped, and genitalia for old railcars no best active in the arrangement remained sitting in aliment shops.
In bus garages, 88 percent of assignment orders did not accept the actual capacity or had capacity that were too all-encompassing about the basic that bootless or what the botheration absolutely was. That has been affronted by the abridgement of detail provided to aliment technicians about the problems in the aboriginal place, which slows bottomward troubleshooting and adjustment efforts.
Bus aliment workers additionally do not get academic training on how to use the Maximo system, which is meant to advice Metro analyze trends that ability charge larger-scale fixes.
In abuse yards, a sample of 80 antidotal aliment assignment orders begin abounding afterwards able details, including added than bisected with acutely incorrect basic codes.
Other types of assignment orders or tags labeling bootless railcar apparatus arrested begin a array of added problems, including a abridgement of complete information, no almanac that a artisan had been assigned to verify the problem, and no bendability in tracking problems articular in antitoxin aliment inspections.
Required railcar aliment affection ascendancy additionally had not been performed until these centralized reviews aloft the affair in February.
Of 80 elevators initially arrested with assurance assignment orders, Metro had 32 elevators added than 30 canicule accomplished the borderline for repairs. Fourteen of those 32 had asleep bounded government assay certificates.
A assay of all 278 Metro elevators that backpack riders begin that on Feb. 23, 56 had no assay affidavit acquaint in Metro’s centralized database. An assay of 41 elevator annal begin 71 percent of them were out of compliance. Thirteen had no affidavit information, and 16 had anachronous certificates.
“Of the 16 annal with anachronous certificates, alone eight had anniversary inspections performed afore the cessation dates,” an centralized assay found.
Metro’s elevator and escalator administration has promised to abode the issues by aing May with bigger scheduling, a action for accomplished due inspections and adapted account aliment checklists.
Elevator aliment annal and assurance and aliment audits were additionally begin to be missing or not appropriately completed.
While the centralized assay administration requested all antitoxin aliment abstracts for 24 elevators from July 2017 to Jan. 2018, alone 66 percent of the accepted abstracts were provided. Alone three of the elevators had complete annal for anniversary ages with all appropriate fields abounding in. Some of the assay letters produced were on age-old forms.
At the Silver Spring Transit Center, there were no aliment logbook entries for months, in allotment because the logbook was stored in a area difficult for elevator aliment teams to access.
At the Franconia-Springfield garage, a architect had to always accommodate assignment afterwards a adjust project. An centralized assay begin there was no action in abode to ensure assurance and aegis acceptance is done appropriately afterward an elevator upgrade.
In that work, an elevator remained out of account because the emergency alarm action still did not work. The elevator and escalator administration said it was still alive with the architect “to dness believability issues and accommodate to WMATA standards.”
Metro additionally did not accept assurance analysis annal from a cardinal of elevator supervisors.
Metro additionally had no action to handle deferred aliment appointed but not completed in a accustomed month.
No training annal existed on several specific capacity for managers or three about called technicians.
Bus, abuse car aliment issues
Metro did not accept abundant analytic laptops appropriate for bus maintenance, and some of the software licenses were out of date. Since the laptops were not affiliated to the internet, technicians additionally could not admission advice on architect websites appropriate for aliment troubleshooting work.
“Providing adapted analytic computers and troubleshooting software are capital for able and able bus adjustment activities,” the centralized assay said.
At the time of the review, Bladensburg had four computers, Montgomery had bristles and Shepherd Parkway had three.
On boutique floors and in stockrooms, a cardinal of used, unlabeled genitalia lay in areas area it was not bright whether they should be reused or scrapped, creating a accident that bootless genitalia could be installed on trains or buses.
For example, automated alternation aegis relays sat unlabeled in agenda boxes on accessible shelves, back Metro action calls for the safety-critical relays to be stored in adamantine cases with molded cream interiors.
In abuse car shops, Metro has responded to the centralized assay by putting added high-usage abstracts a workers who had been abbreviate of fasteners, cable ties and seals which affected them to decay time accepting the abstracts or cat-and-mouse for the abstracts to appear from addition Metro facility.
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