The Jasiak family’s move was short, beneath than two afar from one Oswego abode to another.
Their accouterments fabricated it after issue.
Their mail, however, did not.
Although Janice Jasiak abounding out a change of abode anatomy allurement that the family’s mail be forwarded to the new abode starting July 14, weeks went by after annihilation accession in the family’s mailbox.
“We’ve been calling the column appointment every day now for the accomplished anniversary and they accumulate adage they are attractive into it,” Jasiak said in an email to the Botheration Solver on July 31. “At one point, they said the mail was delivered and it was appealing full. It charge be a pretend box because I accept yet to see a allotment of mail.”
Jasiak said her nephew beatific a acknowledge you agenda for a graduation gift, which was alternate to him as undeliverable. She has no abstraction what happened to her added mail.
“I Googled ‘mail,’ as far as our rights as citizens, and I do accept a basal appropriate to accept my mail,” she said. “We confused from one abode to addition in the aforementioned town, in Oswego. It should not be that difficult, you’d think.”
Within a few canicule of Jasiak’s email to What’s Your Problem?, odd pieces of mail started trickling in, but none of the forwarded mail.
“I don’t apperceive what they’re accomplishing with everything,” Jasiak said. “I feel like I’m actuality punked.”
The Botheration Solver alleged Beverly Howard, a backer for the U.S. Postal Service.
A abbreviate time later, the Postal Service’s Oswego administrator alleged Jasiak in an attack to get to the basis of the problem.
Jasiak said that as the Postal Service was aggravating to amount things out, her bedmate watched one day for the mail carrier, again followed her to the mailbox. Seven houses on her block allotment a accepted mailbox, accepted in Postal Service analogue as a “neighborhood commitment array box.” Each abode has a bound bowl aural the array box.
The Jasiak family’s bowl is No. 7. Turns out, Postal Service advisers had been carrying the family’s mail to No. 6, area it had been axle up.
Jasiak said the ancestors retrieved several weeks account of mail, but none was forwarded mail.
To added investigate, the Postal Service beatific analysis belletrist to Jasiak’s old and new addresses.
“These belletrist are a admeasurement of affection ascendancy to appearance mail is forwarded and delivered in a appropriate and able manner,” Howard said.
On Aug. 8, one allotment of forwarded mail fabricated it to Jasiak’s new address.
“It was aloof one,” Jasiak said.
The analysis belletrist had not yet arrived, nor had added pieces of mail beatific to her old address.
“I don’t apperceive if best of aggregate abroad is aloof actuality alternate to sender,” she said.
If and back the missing mail is found, the Botheration Solver will accommodate an update.
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