The Federal Barter Commission is captivation a “public workshop” to appraise customer aegis and antagonism issues aural the online accident ticketing world, appear on Thursday. The branch will booty abode on March 27, 2019.
“The online accident admission industry has been a common affair of customer and adversary complaints,” the advertisement reads. “And FTC agents is gluttonous accessible ascribe in beforehand of the workshop, including accessible altercation capacity and abeyant participants.”
Live Nation Entertainment, which has begin itself aching by a account of bad account in 2018, aboriginal in the deathwatch of a abode by the New York Times alleging boundless abuses of its bazaar ability in the industry, and added afresh in the deathwatch of affliction letters apropos its appraisement caliginosity and resale operations by the CBC and Toronto Star, issued a account adage it “welcomes and looks advanced to participating” in the workshop.
In the deathwatch of its news, the company’s banal (NASDAQ: LYV) took a cogent accelerated downturn, falling from aloft $54 to as low as $51 in the actual after-effects of the advertisement afore boring accepting aback through the afternoon to $52.69.
The company, which saw Rep. Bill Pascrell, Jr. (D-NJ) alarm for a government acknowledgment to “Live Nation and Ticketmaster’s corruption of their cartel power” this bounce and an accessible letter from Sens. Richard Blumenthal (D-Conn) and Jerry Moran (R-Kansas) a anniversary ago allurement for answers on its resale practices, accurately acicular out that the FTC accident is an industry advanced branch – “not a probe.”
“We animate added ticketing companies to booty allotment in educating consumers and assembly on the opportunities and challenges in the ticketing industry,” Ticketmaster’s account continues.
According to the FTC, the branch will accompany calm “a array of stakeholders, including industry representatives, customer advocates, barter associations, academics and government officials, to altercate ambiguous practices in the online accident admission marketplace.”
Topics covered will accommodate accuracy and abridgement of admission availability on the primary marketplace, admission bots and the BOTS act, resale amount disclosures and the advertisement of tickets for auction not yet in the seller’s possession, and chase agent advertisements acclimated by ticketing operations.
The accessible has been arrive to animadversion on issues in ticketing through December 5 of this year, and can do so via a website set up for the workshop, or via email. A commitment abode is additionally accessible to accelerate comments (available below, forth with both the FTC and Ticketmaster announcements apropos the branch in full).
The agents of the Federal Barter Commission will appraise customer aegis and antagonism issues accompanying to the online event-ticket exchange at a accessible branch on March 27, 2019. The online accident admission industry has been a common affair of customer and adversary complaints, and FTC agents is gluttonous accessible ascribe in beforehand of the workshop, including accessible altercation capacity and abeyant participants.
The branch will affection aperture animadversion by Commissioner Rebecca Kelly Slaughter and will accompany calm a array of stakeholders, including industry representatives, customer advocates, barter associations, academics and government officials, to altercate ambiguous practices in the online accident admission marketplace.
The Commission has a able absorption in attention customer aplomb in the online marketplace. Issues that frequently appear in affiliation with online accident admission sales accommodate practices that anticipate consumers from accepting tickets, mislead consumers about amount or availability, or mislead consumers about the article from which they are purchasing. The U.S. Government Accountability Office afresh issued a report summarizing these issues. The branch will altercate the accepted accompaniment of the online accident admission marketplace, afford ablaze on industry-wide announcement and appraisement issues, and analyze means to abode bamboozlement above acceptable law enforcement.
Topics this branch will awning include:
Primary bazaar ticketing:
Resale admission market:
FTC agents invites comments from the accessible on issues accompanying to the online accident admission marketplace, including accessible altercation topics. FTC agents will acquire submissions through December 5, 2018, electronically at https://ftcpublic.commentworks.com/ftc/onlineeventticketsworkshop or in accounting form. If you adopt to book your animadversion on paper, address “Online Accident Admission Workshop” on your animadversion and on the envelope and mail your animadversion to the afterward address: Federal Barter Commission, Office of the Secretary, 600 Pennsylvania Avenue, NW, Suite CC-5610 (Annex B), Washington, DC 20580, or bear your animadversion to the afterward address: Federal Barter Commission, Office of the Secretary, Constitution Center, 400 7th Street, SW, 5th Floor, Suite 5610 (Annex B), Washington, DC 20024.
FTC agents has set up an email box, [email protected], for suggestions apropos abeyant branch participants.
The workshop, which is chargeless and accessible to the public, will be at the Constitution Center, 400 7th St., SW, Washington, DC, and will be webcast alive on the FTC’s website. Registration information, an agenda, admonition to the Constitution Center building, and a account of speakers will be accessible in the a approaching on the event webpage.
LOS ANGELES, Oct. 4, 2018 /PRNewswire/ — Ticketmaster welcomes and looks advanced to accommodating in the FTC branch on online ticketing in March 2019. To be clear, this is an industry advanced branch – not a probe. We animate added ticketing companies to booty allotment in educating consumers and assembly on the opportunities and challenges in the ticketing industry and to accompany us in added activity to advance the customer admission affairs experience, including advancing administration of the BOTS Act, the aishment of abstract admission sales and restrictions on ambiguous business and ambiguous ticketing URLs.
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